Last updated: 10 January 2026
1. Who We Are
SMC Osteopathy is a UK-based osteopathic clinic located in Dover and operated by Sam McMullin (M.Ost), a registered osteopath with the General Osteopathic Council (GOsC).
2. Information We Collect
We may collect and process the following information:
- Name
- Contact details (email address, phone number)
- Appointment or enquiry information
- Any information you choose to provide via contact or booking forms
We do not collect sensitive medical information through this website.
3. How We Use Your Information
Your data is used only to:
- Respond to enquiries
- Manage appointments
- Communicate about services
- Comply with legal and professional obligations
We do not sell or share your data for marketing purposes.
4. Legal Basis for Processing
We process personal data under the following lawful bases:
- Legitimate interests
- Consent (where applicable)
- Legal or professional obligations
5. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data.
Data is retained only for as long as necessary to fulfil its purpose or comply with legal requirements.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, please contact us.
7. Cookies
This website uses cookies and similar technologies to improve functionality and user experience.
For full details, please see our Cookie Policy.
8. Contact
If you have any questions about this Privacy Policy, please contact us using the details provided on the website.